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Terms and Conditions

The Terms & Conditions

govern the rights and obligations of the parties to a distance contract concluded via the Internet portal www.monsterking.eu and its other language versions (SR / CZ / PL / HU / DE / UK) between the seller (Muslcepower Trading Ltd, 2 Pass Street , Oldham, Manchester, OL9 6HZ, UK Company number: 11071140) and the buyer. For SR / CZ / PL / HU, Muslcepower Trading Ltd is represented by U.K. Branch Muslcepower Trading Ltd - organizational unit (IČO: 52086666, based 2 Pass Street, Oldham, Manchester, OL9 6HZ, UK - not valid VAT payer) which provides services and delivery of goods to the final customer, further provides transport to the final customer, communication with customers, consultancy within purchased products and handles complaints within orders. Muslcepower Trading - organizational unit does not sell any goods or services to the end customer! It serves for the needs of fast communication - by e-mail, by telephone or via social networks. The rights and obligations of the parties to the purchase contract are governed by the legal regulation of the purchase contract according to the provisions of § 588 et seq. in conjunction with § 612 et seq. of Act no. 40/1964 Coll. The Buyer shall mean the registered natural or legal person who has sent an electronic order processed after the authorization by the system www.monsterking.eu.Electronic order means the submitted electronic form containing information about the Buyer, list of ordered goods from the offer of e-commerce and the price of these goods, processed by the store system or e-mail sent to the seller's address.OrderThe condition of validity of electronic order is true and complete completion of all registration form required data and particulars, including telephone contact and email.All received electronic orders are considered to be draft contracts and are considered binding. The order confirmed by the seller by e-mail (or a part thereof) is considered binding for both parties, if the conditions agreed at the time of confirmation are not breached and at the same time the relationship between the buyer and the seller arises. exact specification of the goods and their number), price for goods and transport, method of delivery, method of payment for goods.The buyer will be regularly informed about the status of the order by email. The buyer can be contacted by the seller to confirm the order. By confirming the order, the buyer declares that he is older than 18 years! After binding order confirmation only if the seller does not meet the agreed delivery conditions, or in agreement with the seller. If the confirmed order is canceled, the buyer is obliged to pay the seller the damage caused by this action. The Seller shall exercise the right to claim damages mainly in the case of purchase of "on-order" goods, which had to be purchased at the Buyer's request or if demonstrable costs have already been incurred in connection with the seizure of the goods. The cancellation fee may be up to 75% of the total price of the goods.The seller reserves the right to cancel the order or its part in the following cases: in the case of cash on delivery, the order could not be binding (incorrect phone number, unavailable, emails, incorrect contact address, etc.) if the buyer has not previously received the goods or otherwise violated the terms and conditions, the goods are no longer manufactured or delivered or the price of the supplier of the goods has changed significantly. In the event that any of these situations occurs , the seller will immediately contact the buyer to agree on further action. If the buyer has paid part or all of the purchase price, the amount will be transferred back to his account or address within 15 calendar days. Withdrawal from the purchase contract1. The Buyer has the right in accordance with Act no. 102/2014 Coll. on the protection of consumers in the sale of goods or provision of services on the basis of a distance or off-premises contract of the seller and amending certain laws (hereinafter referred to as the "Consumer Protection Act") withdraw from the purchase contract within 14 working days of receipt of goods. If this right is exercised, the Buyer is obliged to observe the conditions and procedure specified in point 2. OP.2. Given that in the event of withdrawal, the contract is canceled from the beginning, the supplier returns or replaces the buyer and the buyer to the supplier all mutually accepted performance. If the buyer decides to withdraw from the contract within the period specified in point 1, he is obliged to observe the following conditions: contact the seller with the requestWithdrawal from the contract with the order number, name and surname, date of purchase and his account number or money return address, the buyer has already received and received the goods, will send it back to our address in the contact section under the following conditions: in the original undamaged packaging (with undamaged protective foil) goods must not be used product must be undamaged product must be complete (including gifts, shakers and the like) send together with proof of purchase - delivery note / proforma fa / invoice The goods must be sent by registered mail and insured, as the seller is not liable for its possible loss. 6 písm. e) of the Consumer Protection Act (sale of goods enclosed in protective packaging, which is not appropriate to return for health or hygiene reasons and whose protective packaging has been damaged after delivery) .The cost of returning the goods shall be borne by the buyer! , which was caused by its use beyond what is necessary to determine the functionality and properties of goods. Postage and packing prices are listed in the Transport section. TransportTransport for UK, CZ, PL, HU, DE, AU, IT, NL, EP, FR, CHR is provided by the courier company GLS and contractual couriers of Slovak Post for the territory of Slovakia. the territory of the Member States of the European Union; Postage for Slovakia is 3,9e for orders up to 90e, over 90e is free shipping. The seller can send goods that are immediately available to the buyer and deliver the rest of the order additionally within the statutory period, provided, however, that the buyer will not be charged for any additional postage, other than that included in the order. Delivery of goodsThe deliverables of the subject of performance (ordered goods) will be dispatched as soon as possible based on the availability of the seller's products and operational capabilities. : 00 hours will be shipped on the same business day. Orders received after 2pm will be shipped the next business day. Orders are not shipped on weekends and public holidays. Every customer is informed about any changes in the order status by email. The order status can be checked after logging in the system.The goods are delivered by courier to the address specified by the buyer in the order. The consignment always contains the delivery note. The invoice will be delivered either with the delivered goods or within two weeks from the delivery of the order. For countries outside the EU Member States, all shipments are subject to customs clearance. from a secure form of payment that takes a few seconds, filling in the card number, card expiration time, and CVV code. We ship the goods as soon as we receive your payment.Transfer to your bank account. We ship goods as soon as we receive your payment. Payment must be credited to our bank account within 7 (seven) working days! Otherwise, the seller is entitled to withdraw from the purchase agreement. Liability for errors on www.monsterking.euThe seller warns that the information on www.monsterking.eu is partially taken from third parties, may contain inaccuracies and may be updated without notice .The Seller may at any time, without notice, change the products and services described on its Site and does not warrant the accuracy of their content. the right to amend these Terms and Conditions and the complaint conditions without prior notice to the Buyer. In the event of a change in the terms or conditions of complaint, the entire purchasing process is governed by those terms that were in effect at the time the order was sent by the buyer and these are accessible on the seller's website. Personal data protectionThe seller complies with Act no. 122/2013 Coll. on the protection of personal data and on amendments to certain laws (hereinafter referred to as the “Act”) in information systems. The seller respects the privacy of the buyer. The personal information provided is protected from misuse and will never be disclosed By using this online store, the buyer agrees to collect and use information about the buyer and his purchases under the conditions set out above. By registering the buyer, the buyer automatically agrees that you can be informed of the news about the online store by e-mail or telephone. If he / she no longer wishes to receive this information, he / she has the option to stop sending it at any time by e-mail. Only in this case the above data manipulation rules do not apply.Final provisionsThese general terms and conditions apply as stated on the website of the operator on the day of sending the electronic order, except if expressly agreed otherwise between both parties. By sending the electronic order The Buyer declares that he has read and agreed to these General Terms and Conditions before filling in the order. Notwithstanding the other provisions of the Contract, the Seller shall not be liable to the Buyer for lost profits, loss of opportunity or any other indirect or consequential loss due to negligence, breach of contract or otherwise. In the event that any of the provisions of these terms and conditions prove invalid or unenforceable, in whole or in part, to the competent authorities of the Slovak Republic, the validity and enforceability of the remaining provisions and the remainder of the relevant provision remain unaffected. Under the jurisdiction of the Slovak Republic but governed by United Kingdom law Relations between both parties not governed by these "Terms and Conditions" shall be governed by the relevant provisions of applicable United Kingdom law!