8:30 - 16:00 (Monday - Friday)
Home page > Terms and Conditions

Terms and Conditions

The Terms & Conditions

An order

By confirming the order, the buyer declares that he is older than 18 years!

Order cancellation

  1. in the case of a cash on delivery order, the order could not be confirmed in a binding manner (incorrectly stated telephone number, unavailable, does not respond to e-mails, incorrectly stated contact address, etc.)
  2. if the buyer has not taken over the goods in the past or otherwise violated the terms and conditions,
  3. the goods are no longer produced or delivered or the price of the supplier of the goods has changed significantly.
  4. In the event that any of the above situations occur, the seller will immediately contact the buyer to agree on further action. If the buyer has paid part or all of the purchase price, this amount will be transferred back to his account or address within 15 calendar days.

Withdrawal from the purchase contract

contact the seller with a request to withdraw from the contract with the order number, name and surname, date of purchase and your account number or address for a refund

if the buyer has already received and accepted the goods, he will send them back to our address specified in the contact section under the following conditions:

  1. the goods must be in the original undamaged packaging (with undamaged protective foil)
  2. the goods may not be used
  3. the goods must be undamaged
  4. the goods must be complete (including gifts, shakers, etc.)
  5. send together with proof of purchase - delivery note / proforma fa / invoice

Price conditions

The price of the products represents the final price, as we are not VAT payers. Prices of postage and packing are listed in the Transport section.

Transportation

Supply of goods

Payment options

  1. Payment card - It is one of the secure forms of payment that takes a few seconds, with the card number, card expiration time and CVV code required. We send the goods immediately after receiving the payment.
  2. Transfer to a bank account - You send the money for the order as soon as possible after creating the order to our bank account. We send the goods immediately after receiving the payment. Payment must be credited to our bank account within 2 (two) working days! Otherwise, the seller has the right to withdraw from the purchase agreement. 

Transfer fees are borne by the payer!

Liability for errors on the website www.monsterking.eu

Privacy

Final provisions

The sale of goods through the online store www.monsterking.eu is governed by USA law!

Relations between the two parties that are not governed by these "Terms and Conditions" are governed by the relevant provisions of applicable USA law!